Legal

Privacy Policy

Last updated: March 1, 2026

1. Introduction

KidooTrack (“we,” “us,” or “our”) is committed to protecting the privacy of our users and, most importantly, the children whose information is managed through our platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our daycare management platform, including our web application, mobile applications, and related services (collectively, the “Service”).

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, phone number, and role within the daycare organization (Administrator, Staff, or Parent).

2.2 Daycare Information

For daycare administrators, we collect daycare name, address, contact details, and organizational structure including grade levels and classes.

2.3 Student Information

Student records may include: name, date of birth, gender, profile photo, medical information, allergies, dietary restrictions, emergency contact details, enrollment status, and attendance records. This information is provided by authorized daycare administrators and parents.

2.4 Usage Data

We automatically collect certain information about how you use the Service, including device type, browser type, IP address, pages visited, and features used. This data helps us improve the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Manage daycare operations including attendance, schedules, and communications
  • Send notifications and communications related to the Service
  • Provide customer support
  • Generate AI-powered curriculum suggestions (no student data is sent to AI models)
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Within Your Daycare: Information is shared among authorized users within your daycare organization according to their role and permissions.
  • Service Providers: We use third-party services (cloud infrastructure and database hosting providers) that may process data on our behalf under strict data processing agreements.
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process.
  • Safety: We may share information if we believe it is necessary to protect the safety of a child or any person.

5. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit (TLS 1.3) and at rest
  • Each daycare's data is kept completely separate and secure
  • Role-based access control ensures users can only access data appropriate to their role
  • Regular security audits and vulnerability assessments
  • Secure authentication with password hashing and session management

6. Children's Privacy

We take children's privacy extremely seriously. KidooTrack is designed to be used by daycare administrators, staff, and parents — not by children directly. We do not knowingly collect information directly from children under 13.

Student information is provided and managed by authorized adults (daycare administrators and parents) who have a legitimate educational interest. This data is used solely for daycare management purposes and is subject to strict access controls.

We comply with applicable children's privacy laws. Parents have the right to review, update, or request deletion of their child's information at any time by contacting their daycare administrator or our support team.

7. Data Retention

We retain personal information for as long as the associated account is active or as needed to provide the Service. When an account is closed or data is no longer needed, we will securely delete or anonymize the information within 90 days, unless retention is required by law.

Attendance records and student lifecycle data are retained as part of the daycare's operational records. Daycare administrators can export and request deletion of their data at any time.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Export your data in a portable format
  • Withdraw consent for optional data processing
  • Object to data processing in certain circumstances

To exercise these rights, contact us at privacy@kidootrack.com.

9. Data Separation

Each daycare organization's data is kept completely separate. No daycare can access another daycare's data under any circumstances. This separation is enforced through strict security policies at every layer of the platform.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice in the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

KidooTrack Privacy Team

Email: privacy@kidootrack.com

Support: support@kidootrack.com